Customer Service Training

During the training we will:

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•  Define customer service.

• Define the elements of customer service.

• Discover the customer service channels and how they impact your business. 

•    Role play with real life scenarios.

Social Media Etiquette

During the training we will:

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• ·Explore reasons why it’s important to be careful what you text.

• Explore emotions that derive from text messages. 

• Role play 

• Solutions to writing better text.

Money Transformation Workshop

During the training we will:

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• Learn the importance of separating business and personal finances.

• How to Put Yourself on a Salary.

• How to Build Your money transformation plan.

• Hacks on how to maximize and manage credit cards.

Time Management

During the training we will:

•  Discover time management tools used in business & their use.

•  Discover how time management tools can help grow your business 

Conflict Resolution

During the training we will:

• Identify common conflicts that can arise in the workplace and business.

• Explore varies resolutions.

• Examine how conflict can be beneficial in business and the workplace.

Structuring Your Business

During the training we will:

• Identify the steps needed to structure your business.

• Walk-through steps to getting your business setup.

• Review business resources that can help you run your business.